🐾 Animal Health Guarantee

At Country Critters, we deeply care about the health and well-being of every animal we offer. To ensure our customers feel confident and supported, we provide a 4-Day Health Guarantee on all animals sold.

📆 Our 4-Day Guarantee Covers:

• Fish: If a fish passes away within 4 days of purchase, you may return the fish along with a water sample from your tank for testing. This helps us identify possible causes and ensure quality care moving forward.
• Reptiles, birds, or other small animals: If the animal does not survive within 4 days, return the animal (deceased) with proof of purchase for a full refund.
• Feeder animals: May be returned alive or deceased, as long as they are unharmed, within 4 days of purchase for a refund or exchange.

📌 Please Note:

• Refunds will only be processed with the return of the animal and a valid receipt.
• No refunds or exchanges are offered after 4 days.
• Guarantee applies to the original purchaser only.
• Improper care or injury caused after purchase may void this policy.

If you have any concerns, please don’t hesitate to contact us at (505) 386-0495 or visit us in-store.

Thank you for choosing Country Critters – we appreciate your care and responsibility as a pet owner!